Welcome to Ship’d International
By using our website or services, you agree to comply with and be bound by the following terms and policies. If you do not agree with any part of these terms, please refrain from using our services. “Ship’d,” “we,” “us,” or “our” refers to Ship’d International. “You” or “user” refers to anyone accessing or using our website or services. We reserve the right to modify these terms at any time. It is your responsibility to review them periodically.
1. Account Registration and Security
My Account
By creating an account with Ship’d, you are responsible for maintaining the confidentiality of your login credentials and restricting access to your account. You are fully accountable for all activities that occur under your account. Ship’d does not provide services to minors. Accounts created by or for individuals under the age of 18 may be suspended or permanently deactivated.
Identity Verification
All users must verify their identity during registration. This may include submitting personal identification such as a government-issued ID or other documents. This is a security measure to ensure only authorized individuals access our services.
2. Shipping & Handling Policies
Florida Processing
Each tracking number corresponds to a single shipment, even if it includes multiple items. Each item may be billed separately based on our pricing structure. We reserve the right to reject shipments that are:
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Opened or tampered with
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Damaged upon arrival
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In violation of applicable laws
We do not offer package consolidation. We strictly prohibit the transport of:
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Cash
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Drugs
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Prohibited or restricted items under U.S. or destination country laws
Violations will be reported to the appropriate authorities.
Merchandise Exclusions
Ship’d International is not liable for shipments containing:
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Stamps, coins, jewelry, gems, precious metals
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Credit/debit/gift cards, checks,
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Firearms or their parts
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Tickets, travel vouchers
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Perfumes, antiques, manuscripts, neon signs
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Ship or airplane models, architectural models
We do not accept claims for items confiscated, opened, or destroyed by customs in the U.S. or destination country.
3. Invoicing & Documentation
Valid Invoice Requirement
A valid supplier invoice must be submitted before or during shipment. We may refuse or hold any package until a valid invoice is submitted.
4. Claims & Package Update Requests
Unknown Packages & Consignee Changes
Customers requesting to:
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To claim an unknown package
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To change the consignee or shipping information
…must verify their identity with a valid government-issued ID. Our staff will document and sign off on the request.
Note: These requests will undergo full inspection. Restricted or illegal items will be turned over to authorities.
5. Storage & Delivery
Storage Fees
We charge $5 per day for packages left in our warehouse over 7 days after invoicing. After 90 days of non-payment, Ship’d may dispose of the package.
Delivery Policy
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Delivery only; collection is not available
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First week of delivery is free
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After the first week, additional charges apply
6. Customs & Legal Compliance
Customs Duty
We handle the following on your behalf:
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Customs duties
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Brokerage charges
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Taxes
- Delivery Fees
Customs Confiscation
Ship’d International is not responsible for:
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Items seized by customs
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Delays or damages caused by customs authorities
Shippers are responsible for ensuring shipments comply with all applicable import/export laws.
7. Payments & Returns
Payment Policy
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Full payment is required before processing
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No payment plans, partial payments, or installments
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All charges include a $10 flat fee for handling
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No itemized breakdowns for orders or shipments
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Shipments on behalf of others must use the recipient’s name
Returns
All items shipped to our Florida warehouse are considered final and cannot be returned to the supplier.
8. Privacy and Data Protection
Privacy & Consent
We value your privacy. By using our website or services, you consent to our use of your data as described below.
Data We Collect
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Name, contact info, address
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Purchase and shipment history
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Communication details
Use of Data
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To process shipments
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To improve our services
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To communicate with you
Data Security
Ship’d applies technical, legal, and administrative measures to prevent unauthorized access or misuse of your personal data.